Svetlana Dergacheva
Experienced product manager with 10+ years in software development and product management. Specializing in EdTech platforms, team leadership, and bringing AI innovative educational solutions from concept to market. Building neural networks since 2015
My skills
Masters degree in Software Cyber Security

Research & Analysis: Passionate about investigating new AI technologies (combine different types of AI in pipeline) and market challenges using TRIZ methodology

Technical Expert in AI: Do a comprehensive tasks with agentic AI systems, example of task is building mobile app tech architecture
UI/UX Design: Proficient in creating interface mockups using Figma, Miro, and Moqups. Ultra fast prototyping of MVP with specialized AI agents
Data Analysis: Experienced in application analytics, building reports, timelines, and visualizations. Have experience with calculating Retention, LTV, MAU, DAU, TTM, NPS, A/B tests (build DWH from scratch on ClickHouse + virtual dbt + Superset)
Training & Education: Created and delivered training programs for software products
Team Leadership: Head of department (15 people). Over 4 years achieved zero employee turnover. Experienced in handling burnout, team inefficiency, and conflict resolution. Built agile processes based on Scrum methodology (daily standups, retrospectives, planning, demo days), also experienced with Kanban methodology.
List of solved problems
  • Systematic Product Improvement
    Developed comprehensive methodology for transforming existing products using data-driven approach instead of patch-based fixes
  • Remote Team Efficiency
    Built communication framework with 10+ specialized Slack channels, eliminating information silos in distributed teams
  • User Experience Optimization
    Created Customer Journey Mapping processes to identify and resolve user pain points systematically
  • Developer Performance Management
    Created classification system for different developer personalities and implemented targeted management approaches for each type
  • Data-Driven Decision Making
    Established systematic failure analysis meetings involving sales, support, and development teams to prioritize product improvements based on real user feedback
  • Evidence-Based Roadmapping
    Transitioned from intuition-based to data-proven feature prioritization using structured feedback collection and analysis
  • AI System Integration
    Researched and implemented neural network technologies for automated exam proctoring (4 AI models: face detection, substitution detection, device detection, headphone detection)
  • CEO Alignment
    Developed structured approach to convince leadership using data instead of intuition, reducing conflicts over feature prioritization
  • Cross-Department Coordination
    Created processes bridging sales, support, and development teams through regular fail conferences and feature request discussions
Conferences
My presentations
  • SKB Kontur Analytics Conference
    A comprehensive guide through my 7-year journey from analyst to product manager in a startup environment. Learn practical strategies for team management, process optimization, and personal growth while maintaining mental health and avoiding burnout.
    Watch video
  • Analyst Days 17 Conference
    Introduction to TRIZ (Theory of Inventive Problem Solving) methodology with practical examples. Learn systematic approaches to overcome psychological inertia, formulate contradictions, and generate innovative solutions using proven problem-solving techniques.
    Watch video
  • Analyst Days 18 Conference
    A step-by-step framework for transforming existing products using data-driven approaches. Covers user persona development, fail conferences, customer journey mapping, and systematic improvement processes instead of patch-based fixes.
    Watch video
Resume
Other
Languages:
Russian — Native
English — C1 — Advanced
German — A2 — Elementary
Skills: Agile, Technical Requirements Development, Task, Assignment to Developers, Scrum, Systems Analysis, Business Analysis, Project Management, Development Management, Business Planning, Technical Specification Writing, Business, Process Optimization, Agile Project Management, Prototyping, API, Algorithms and Data Structures